Terms of Service

Effective Date: January 1, 2026
Company: R1 Roofing & Exteriors (“Company,” “we,” “us,” “our”)
Contact: 1325 S. 500 E. #307, American Fork, UT 84003 | marketing@roneroofing.com | (385) 993-4487



1) Acceptance of Terms


By accessing our website, submitting a form, booking an appointment, or communicating with us (including by phone or text), you agree to these Terms.


2) Services


We provide residential and commercial roofing and outdoor services (e.g., roofing inspections, estimates, repairs, replacements). Any estimates, timelines, and availability are subject to change.


3) User Responsibilities


You agree to provide accurate contact information and to use our website and communications channels lawfully. You may not misuse our systems, send harmful content, or attempt unauthorized access.


4) Calls, Recording, and Electronic Communications (optional but common)


  • You consent to receive communications from us electronically (email, phone, SMS/MMS), consistent with your preferences and applicable law.
  • Calls may be recorded for quality assurance and training where permitted by law.

 

Mobile Messaging Terms of Service (SMS/MMS)

This section is included to meet mobile program requirements (A2P/industry expectations): brand/program name, support contact, opt-out instructions in bold, recurring message disclosure, and a description of the program.


A) Program/Brand Name


R1 Roofing & Exteriors Mobile Messaging Program


B) Program Description


By opting in, you agree to receive SMS/MMS messages from R1 Roofing & Exteriors about:

  • Appointment reminders and scheduling updates
  • Estimates, job/project communications, and service notifications
  • Customer support
  • (If separately opted in) promotional or marketing offers


C) Message Frequency


Message frequency varies based on your interactions with us (e.g., appointment confirmations, project updates). If you are opted into marketing, you may receive up to 3 messages per month.


D) Costs


Message and data rates may apply.


E) Opt-Out


Reply STOP to cancel at any time.


F) Help / Customer Support


Reply HELP for help, or contact us at:
 sales@roneroofing.com or (385) 993-4487. 


G) Carriers and Delivery


Carriers are not liable for delayed or undelivered messages.


H) Eligibility


You must be at least 18 years old (or the age of majority in your jurisdiction) or have permission of a parent/guardian to opt in.


I) Privacy


Your use of the mobile messaging program is also governed by our Privacy Policy: https://www.roneroofing.com/privacy-policy.

We do not share mobile information for marketing/promotional purposes.

 

5) Limitation of Liability


To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services or communications.


6) Changes to Terms


We may update these Terms from time to time. Continued use of our website/services indicates acceptance of the updated Terms.


7) Governing Law


These Terms are governed by the laws of Utah. Any disputes will be handled in Utah unless otherwise required by law.