Frequently Asked Questions
Choosing a roofing contractor is a major decision for any homeowner in the Southwest. This FAQ page is designed to help you understand the specific services and standards provided by R1 Roofing & Exteriors.
Company and Regional Expertise
Do you serve my area?
R1 Roofing & Exteriors serves most of Utah from our American Fork base. Primary service areas include Utah County (American Fork, Orem, Provo, Lehi), Salt Lake County (Salt Lake City, West Valley, Sandy), Wasatch County (Park City, Heber), Uintah County (Vernal), Grand County, Washington County (St. George), and surrounding areas.
We also serve northern Arizona from our office in Tempe. Contact us at (385) 993-4487 to confirm service in your specific location.
What makes this company different from other contractors?
The team focuses on honesty and personalized service rather than high-pressure sales. They prioritize building trust through detailed inspections and transparent recommendations. Each job is handled with precision and a commitment to long-lasting results.
Roofing and Exterior Services
Does R1 Roofing & Exteriors handle siding, stucco, and window projects?
Yes, R1 Roofing & Exteriors is a full-service exterior contractor. Beyond roofing, the team specializes in complete exterior renovations, including professional installation and replacement of siding, stucco, and windows.
What types of roofing materials are available?
There are several options depending on the home's style and local climate. In Utah and other areas, asphalt shingles and metal roofing are popular for their versatility and strength. Many Arizona residents choose tile roofing for its durability and classic look.
What services does R1 Roofing & Exteriors provide?
R1 Roofing & Exteriors provides complete exterior services throughout Utah, including residential and commercial roofing, siding installation, gutter systems, window replacement, custom decks, and pergola construction. We serve Utah and Arizona with professional exterior solutions.
Can a roof be repaired instead of fully replaced?
The team always looks for the most practical solution. If a roof has minor leaks or small areas of wear, a targeted repair may be enough. A professional inspection helps determine if a repair is safe or if a full replacement is necessary for long-term protection.
Storm Damage and Climate Challenges
How does the desert climate affect a roof?
Utah and Arizona homes face unique weather challenges: intense UV, snow, monsoon winds, and summer heat. R1 Roofing & Exteriors uses materials and techniques, including proper ventilation, designed to resist these regional extremes, keeping homes cooler in summer and protected year-round.
What should be done after a major storm?
Monsoon rains and wind can cause hidden damage to shingles or tiles. It is a good idea to schedule an inspection if you notice missing materials or signs of a leak. The team responds quickly to assess storm damage and prevent small issues from becoming major repairs.
Does the company assist with insurance claims?
Yes, navigating the insurance process after a storm is a standard part of the service. The team provides the documentation needed to show the extent of the damage. They help ensure the insurance provider has the right information to process the claim correctly.
Project Quality and Safety
How is the property protected during construction?
Protecting the yard and landscaping is a major priority for the crew. They use specialized methods to catch debris and keep the workspace organized. The goal is to leave the property in excellent condition once the project is finished.
What steps are taken to ensure a clean site?
The team performs thorough cleanups at the end of every workday. This includes using magnetic tools to find and remove stray nails from the grass and driveway. This helps keep the area safe for families and pets throughout the job.
How is the quality of the workmanship verified?
Every project undergoes a final inspection to ensure it meets high standards. The crew follows all local building codes and manufacturer guidelines. This attention to detail provides homeowners with a durable roof that performs well for years.
What warranties does R1 Roofing & Exteriors offer?
R1 Roofing & Exteriors offers comprehensive warranty coverage: GAF Products with up to 50-year warranties, 10-year workmanship warranties on non-GAF installations, and, as one of only 2-3 GAF NDL contractors in Utah, we offer enhanced commercial PVC roofing warranties with no dollar limits on qualifying projects.
Are you licensed and insured?
Yes, R1 Roofing & Exteriors is fully licensed and insured in Utah. We hold Utah State General Contractor License #12258739-5501 and are a certified GAF contractor (#1133818). Our Arizona ROC is #357451. Our licensing and insurance coverage protect customers throughout Utah and Arizona on all exterior projects.

Start Your Project
Do you provide free estimates?
Absolutely! R1 Roofing & Exteriors provides free, detailed estimates for all roofing, siding, gutters, windows, decks, and pergola projects throughout Utah. Our estimates include material specifications, labor costs, timeline, and warranty information for customers throughout Utah County, Salt Lake County, and statewide.
Professional help is available for any roofing or exterior need in Utah and Arizona. You can reach out to schedule a free consultation and get an honest assessment of your home. Our team is ready to help with your emergency repairs or full exterior replacements.
