Privacy Policy

Effective Date: January 1, 2026
Company: R1 Roofing & Exteriors (“Company,” “we,” “us,” “our”)
Contact: 1325 S. 500 E. #307, American Fork, UT 84003 | marketing@roneroofing.com | (385) 993-4487


At R1 Roofing, accessible from https://roneroofing.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by R1 Roofing and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in R1 Roofing. This policy is not applicable to any information collected offline or via channels other than this website.


Overview and Consent


We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, chat, phone, and messaging services.By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect


We may collect:

  • Contact information (name, phone number, email, address)
  • Service information (project/job details you provide)
  • Communication data (messages, call logs, emails, SMS/MMS interactions)
  • Website/app data (IP address, device/browser info, cookies/analytics)


How we use your information


We may use your information to:

  • Provide estimates, schedule appointments, and deliver services
  • Respond to inquiries and provide customer support
  • Send service updates, reminders, and (if you opt in) marketing messages
  • Improve our operations, website, and customer experience
  • Comply with legal obligations and prevent fraud/abuse


Text Messaging & Mobile Information (A2P/10DLC Privacy Disclosure)


If you opt in to receive SMS/MMS from us, we may send messages related to:

  • Appointment scheduling/updates
  • Estimates and project communications
  • Customer support and service notifications
  • (If separately opted in) promotional/marketing messages


No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.


We may share information with service providers (“subcontractors”) who help us operate our business (e.g., customer support, communications platforms), but they may only use your information to provide services to us.


Text messaging originator opt-in data and consent will not be shared with any third parties.


Consent, Opt-Out, and Help


  • Consent: You only receive SMS/MMS if you provide express consent (e.g., via checkbox, keyword, or written request).
  • Opt-out: Reply STOP to cancel SMS/MMS at any time.
  • Help: Reply HELP for help or contact us at sales@roneroofing.com or (385) 993-4487
  • Message & data rates may apply. Message frequency varies.


Log Files


R1 Roofing follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


Cookies and Web Beacons


We may use cookies and analytics tools to understand website traffic and improve performance. You can control cookies via your browser settings.


Information Sharing


We may share information:


  • With vendors who perform services for us (hosting, communications, analytics)
  • To comply with law, enforce policies, or protect rights/safety
  • In a business transfer (merger/acquisition), with appropriate safeguards


We do not sell personal information.



Advertising Partners Privacy Policies


You may consult this list to find the Privacy Policy for each of the advertising partners of R1 Roofing.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on R1 Roofing, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that R1 Roofing has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies


R1 Roofing’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)


Under the CCPA, among other rights, California consumers have the right to:


  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights


We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Data Security


We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission is 100% secure.


Your Choices


You may request access, correction, or deletion of your personal data where applicable by contacting sales@roneroofing.com.



Children’s Information


Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

R1 Roofing does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision.


Our Privacy Policy was created with the help of the Privacy Policy Generator.


Contact Us


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.